Last updated: September 2026 — James Wilson, Riyadhmetro
At Riyadh Metro, we believe that gaming should be an enjoyable form of entertainment. We are committed to promoting responsible gaming practices and ensuring that all players have access to tools and resources to maintain control over their gaming habits. This page provides essential information about responsible gaming, warning signs of problem gambling, and support options available to you.
Responsible gaming refers to a set of practices and standards designed to ensure that casino games and betting activities remain safe and enjoyable for all players. It involves:
Responsible gaming protects players' financial well-being and mental health while ensuring a fair and transparent gaming environment.
It is important to recognize the early warning signs of problem gambling. If you or someone you know experiences any of the following symptoms, seek help immediately:
If you recognize these signs in your behavior, please reach out for professional support immediately.
We provide self-exclusion tools that allow players to temporarily or permanently restrict access to their accounts. Self-exclusion is a proactive step that prevents you from logging in and placing bets for a specified period. This tool is free and confidential. Players can choose exclusion periods ranging from days to years, depending on their needs.
To activate self-exclusion on your account, visit your account settings and select the self-exclusion option. Once activated, you will receive a confirmation email, and your account will be locked from gaming activities.
Deposit limits are another essential responsible gaming feature available on our platform. You can set daily, weekly, or monthly deposit caps to control how much money you spend on gaming. These limits help prevent excessive spending and allow you to maintain control over your finances.
Deposit limits can be adjusted through your account settings, and they take effect immediately. If you wish to increase your limit, you must wait for a cooling-off period before the change becomes active.
We strictly enforce an 18+ policy across all gaming activities. You must be at least 18 years old to create an account and participate in any gaming on our platform. Age verification is mandatory during the registration process. We take underage gambling prevention seriously and use advanced technology to detect and prevent unauthorized access by minors.
If you need professional help with problem gambling, the following organizations provide free, confidential support:
All helpline services are confidential and available 24/7. Do not hesitate to reach out—help is available, and recovery is possible.
Your well-being is our priority. Please gamble responsibly and make use of the tools and resources available to ensure a safe and enjoyable gaming experience.